Arby's French Dip & Swiss Toasted Sub

A popular trend in fast food these days is to offer "toasted" sandwiches. I like this, as the toasting brings out a lot more flavor in the bread. Arby's line of toasted subs includes one that has everything I like and none of what I don't like. The French Dip & Swiss Toasted sub has roast beef, Swiss cheese, and nothing else (such as lettuce, tomato, etc., which I like to call "rabbit food"). It also comes with a cup of au jus for dipping. The sandwich I ate recently was pretty tasty, but the bread wasn't toasted. It was just warmed through. I asked the manager about this, and she assured me that it, indeed, had been toasted. She explained that some people had complained that the toaster that they use was toasting the bread too much, so they reduced the toasting level. She said that I could ask for the sandwich to be toasted twice if I wanted. What a hassle. I have a feeling that this is not what Arby's, Inc. wants their restaurants doing.

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